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Velobiotics South Africa

10 Kruin Street, 
Klopperpark,
Germiston 1406
South Africa

Tel: SA +27-11-392-2550

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FAQ

Below are some of are common questions:
What is Velobiotics?

Velobiotics is a globally patented technology that helps protect good bacteria (Probiotics) through a process known as microencapsulation.

The word ‘Velo’ comes from Latin, and translates to “veil, cover up; enfold, wrap, envelop; hide, conceal; clothe in”; hence the name Velobiotics.

Velobiotics is your probiotics one-stop-shop, providing you with products and information that supports health and wellness of our customers.

Through our technology, we are able to provide a wide range of probiotics-based products that range from meal replacements to dietary supplements with a mixture of vitamins, minerals and amino acids.

Visit our Shop for the full range of our products available online and in Amazon.

What makes Velobiotics different from other probiotics?

Velobiotics is a unique, green and ingenious way of protecting probiotics using carbon dioxide.

The process stabilizes probiotics, thus increasing their survival during storage and passage through gastric acid, which ensures sustained or controlled release in the gut.

What is our Guarantee to you?

Velobiotics microencapsulation has been tested and verified in published scientific trials.

That is why we stand behind all Velobiotics product with a 90-day unconditional guarantee. If you are unhappy with our products, just return them and we will issue you with a full refund – no questions asked.

How is your product shipped?

All our orders are shipped through local courier companies.

As soon as the product has been picked and shipped, you will get a tracking link via email to follow up the package.

Visit our page on Shipping Policy for more information.

How long does it take to get your product?

Depending on which area of South Africa you live in, you package will take anywhere between 1 day (Major Metros) to 4 working days (outlying areas).